Quick Troubleshooting
- Schedules do not load: Check your internet connection, then pull to refresh or reopen the app. Previously loaded public data may remain available with a stale-data notice.
- Closest terminals cannot find you: Allow location access when prompted, or enter and save a location manually. Location access is optional.
- A terminal or schedule looks incorrect: Refresh the app and verify the information with the official passenger terminal before travel.
- An external resource does not open: Confirm that your device has a default web browser and permits the app to open web links.
- The problem continues: Update to the latest app version, restart the app, and include your device type and app version when reporting the issue.
Contact Us / Report a Problem
Use the existing feedback page and choose Mobile App / App Problem. Providing an email address is optional; include one only if you would like a reply.